Call Center
Ukraine shuts down 94 fraudulent call centers, seize millions in cash
Authorities in Ukraine shut down 94 fraudulent call centers across the country that lured people into investment scams or tried to obtain access to bank accounts. The operation occurred this week, and police officers conducted a total of 411 searches following an investigation that involved the National Police, Ukraine’s Security Service, the Prosecutor General’s Office, […]
Dutch police bust investment fraud ring stealing over €100 million
The Dutch Police announced the arrest of multiple individuals suspected of being part of an international investment fraud scheme estimated to have tens of thousands of victims. The group is believed to have operated 20 call centers, with more than 700 people posing as financial advisers. Authorities estimate that the criminal organization at one point […]
European authorities dismantle call center fraud ring in Ukraine
European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech Republic, Latvia, Lithuania, and Ukraine (supported by Eurojust) arrested 12 suspects out of 45 identified during the investigation. They also seized 21 vehicles, weapons, a polygraph […]
Critical Cisco UCCX flaw lets attackers run commands as root
Cisco has released security updates to patch a critical vulnerability in the Unified Contact Center Express (UCCX) software, which could enable attackers to execute commands with root privileges. The Cisco UCCX platform, described by the company as a “contact center in a box,” is a software solution for managing customer interactions in call centers, supporting up […]
Police dismantles investment fraud ring stealing €10 million
The Spanish police have dismantled a large-scale investment fraud operation that caused cumulative damages exceeding $11.8 million (€10 million). During simultaneous raids in Barcelona, Madrid, Mallorca, and Alicante, coordinated by the Mossos d’Esquadra, Civil Guard, and the National Police, 21 individuals were arrested. Along with the arrests, the police agents also confiscated seven luxury vehicles […]