Tech Support
EU probes SAP over anti-competitive ERP support practices
The European Comission is investigating potential anti-competitive practices in aftermarket services SAP provides for its on-premise ERP software. The decision to launch the investigation into the German software giant came after several years of claims from stakeholders in the industry that the company abuses its dominant position in the market when it comes to maintenance and support […]
Paddle settles for $5 million over facilitating tech support scams
Paddle.com and its U.S. subsidiary will pay $5 million to settle Federal Trade Commission (FTC) allegations that the company facilitated deceptive tech-support schemes that harmed many U.S. consumers, including older adults. Paddle, a UK-based payment processor, offers payments, tax handling, compliance, and checkout infrastructure for software and digital product sellers by acting as a “merchant […]
FTC will send $25.5 million to victims of tech support scams
Later this week, the Federal Trade Commission (FTC) will start distributing over $25.5 million in refunds to those misled by tech support companies Restoro and Reimage’s scare tactics. The FTC will send 736,375 PayPal payments starting March 13 to consumers tricked into paying for unnecessary computer repair services. Between now and March 13, those eligible […]