Known Issue
Windows BitLocker bug triggers warnings on devices with TPMs
Microsoft is investigating a bug triggering security alerts on systems with a Trusted Platform Module (TPM) processor after enabling BitLocker. BitLocker is a Windows security feature that encrypts storage drives to prevent data theft or exposure. According to Redmond, it “provides maximum protection” when used with a TPM “to ensure that a device hasn’t been tampered […]
Microsoft 365 apps crash on Windows Server after Office update
Microsoft says a known issue is causing Classic Outlook and Microsoft 365 applications to crash on Windows Server 2016 or Windows Server 2019 systems. This confirmation comes after many customers reported over the last several days that Microsoft Outlook and Office 365 apps like Excel, Word, Outlook, and PowerPoint crashed within 15 seconds of launch. Redmond says the root […]
Microsoft fixes OneDrive bug causing macOS app freezes
Microsoft has fixed a known issue causing macOS applications to freeze when opening or saving files in OneDrive. As Redmond explained when it first acknowledged the bug in November, it affects only systems running the company’s latest operating system release, macOS 15 Sequoia. “Opening or saving files within Desktop or Documents folders can cause the file’s […]
Microsoft fixes bug causing Outlook to freeze when copying text
Microsoft has fixed a known issue causing the classic Outlook email client to stop responding when copying text with the CTRL+C keyboard shortcut. The bug mainly affected Microsoft 365 users on the Current Channel Version 2409 (Build 18025.20096) or higher when using languages with an IME (Input Method Editor). “When you select text in a […]
Microsoft 365 users hit by random product deactivation errors
Microsoft is investigating a known issue triggering “Product Deactivated” errors for customers using Microsoft 365 Office apps. According to online user reports on Reddit and Microsoft’s own community website, affected users randomly received these “Product Deactivated” errors in Office apps, prompting confusion and disruptions. As Redmond explained in a support document published on Thursday, these problems stem from licensing changes initiated by […]
Windows 11 24H2 upgrades blocked on some PCs due to audio issues
Microsoft has added another Windows 11 24H2 upgrade block for systems with Dirac audio improvement software due to compatibility issues breaking sound output. This known issue only affects PCs with cridspapo.dll, and it causes applications to stop detecting audio devices connected to affected devices. “The incompatibility relates to the software component cridspapo.dll, which is part […]
Microsoft says Auto HDR causes game freezes on Windows 11 24H2
Microsoft is now blocking Windows 11 24H2 upgrades on systems with Auto HDR enabled due to a compatibility issue that causes game freezes. Auto HDR is a Windows feature that automatically increases the color range and brightness from SDR (Standard Dynamic Range) to HDR in games on systems with HDR-capable displays. While Redmond has confirmed that […]
NVIDIA shares fix for game performance issues with new NVIDIA App
Nvidia has shared a temporary fix for a known issue impacting systems running its recently unveiled NVIDIA App and causing gaming performance to drop by up to 15%. The company confirmed that these performance issues are triggered when the Game Filters option is enabled in the application and it recommends disabling it and restarting the […]
Microsoft lifts Windows 11 24H2 block on PCs with USB scanners
Microsoft has lifted a compatibility block preventing Windows 11 24H2 upgrades after fixing a bug causing USB connection issues to some scanners. The company confirmed the issue two weeks ago following widespread user reports that started coming in on Reddit, Microsoft’s own community website, and other online platforms, saying the connection problems are caused by affected devices not switching from eSCL […]
Outdated Google Workspace Sync blocks Windows 11 24H2 upgrades
Microsoft now blocks the Windows 11 24H2 update on computers with outdated Google Workspace Sync installs because they’re causing Outlook launch issues. Google Workspace Sync for Microsoft Outlook (GWSMO) enables users to manage their Google Workspace emails, calendar events, contacts, notes, and tasks directly in Outlook. Users will see “Cannot Start Microsoft Outlook. Cannot Open […]